Dhaka33 Privacy Policy — Our Commitment to Protecting Your Information

1 Identity & purpose

Dhaka33 ("we", "us", or "the Company") uses this Privacy Policy to explain how we collect, use, disclose, and otherwise handle your personal information.

By creating an account on Dhaka33 or using our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using Dhaka33.

Our goal is to deliver a transparent and secure experience where your privacy comes first. Dhaka33's Privacy Policy is aligned with general data protection regulations and applicable local laws.

2 What Personal Information We Collect

Dhaka33 collects personal information through various means. This information is necessary for creating and managing your account, processing transactions, and improving our services.

Directly from you:

• Name, date of birth, phone number and email address (during registration)
• ID number, driving license, or passport (for verification purposes)
• Bank account or mobile banking information (for transactions)
• Information relating to your preferences and behavior
• Any information you provide through communication

Automatically Collected:

• IP address, browser type and version
• Device information (mobile number, operating system)
• Page visit times and your activity
• Data submitted through cookies and tracking technology

3 How we collect information

We collect your information through various methods, always with your knowledge.

• Direct interaction: When you open an account, fill out a form or contact the support team.
• Tracking technology: Uses cookies, pixels and similar technologies to understand your website usage patterns.
• Third-party components: We may use third-party verification services for identity checks.
• Automated Data Collection: Information collected through log files and server analysis.

4 How We Use Your Data

Dhaka33 uses your personal information only for specific, defined purposes. Each use is clearly scoped, and your data will not be used for any new purpose without your consent.

• Account Management: To open, maintain, and manage your account.
• Transaction processing: To facilitate deposits and withdrawals and send financial reports.
• Verification and security: To verify your identity and prevent fraud.
• Contact: To communicate with you about your account, promotions, and policy updates.
• Service Improvement: To improve our platform and enhance the user experience.
• Legal Compliance: To comply with applicable laws and regulations.

5 Who We Share Your Information With

Dhaka33 takes the protection of your personal information seriously and shares it only in limited circumstances. We will never sell your data.

• Service Providers: Third parties required for payment processing, hosting and customer service.
• Regulatory authorities: When legally required or when government requests are received.
• Legal Proceedings: In the settlement of any legal claims or disputes.
• Your Consent: When you explicitly give consent.

We establish a data processing agreement with service providers that requires them to keep your data secure and use it only for specified purposes.

6 How Long We Retain Your Data

Dhaka33 retains your personal information only for as long as it is needed. Retention periods vary depending on the purpose for which the data was collected.

• Active Account: We retain your information for as long as your account remains active.
• After account closure: Even after your account is closed, certain data is retained for a defined period to meet financial regulations and fraud prevention requirements.
• Legal Requirements: Retained for the period required if applicable law mandates longer retention.

At the end of the retention period, we securely and permanently delete or anonymize your information so it cannot be recovered.

7 How We Keep Your Data Secure

Dhaka33 employs technical and administrative measures to keep your personal information secure.

• Encryption: All sensitive data is protected with 256-bit encryption both in transit and at rest.
• Access Controls: Only authorized personnel can access your information.
• Regular testing: We conduct regular security compliance checks and penetration testing.
• Employee training: Dhaka33 staff are trained on data protection and privacy regulations.
• Backup: Your data is backed up regularly to protect against accidental loss.

8 Child Protection & Age Control

Dhaka33 takes the protection and safety of children's privacy very seriously. Our platform is not designed for individuals under the age of 18.

• Age verification: We verify age during registration and only allow users 18+.
• Parental Controls: If any child has used our platform, parents can contact us immediately.
• Opt out of data collection: Any data collected from a minor is deleted immediately upon discovery.

9 Your Rights and Choices

Dhaka33 respects your rights and your control over your personal information.

• Access Rights: You can access your personal information at any time.
• Right to Rectification: You may correct inaccurate or incomplete information.
• Right to deletion: You may delete your data under certain circumstances.
• Data portability: You can receive your data in a common format and transfer it to another service.
• Object to processing: You may object to processing your data for specific purposes.
• Communication suggestions: You may opt out of promotional communications.

To exercise these rights, contact us in writing at [email protected]. We typically respond within 30 days.

10 Cookies and tracking technology

Dhaka33 uses cookies and similar tracking technologies to enhance your experience on our website.

• Essential Cookies: These cookies are required for essential website functionality and are used without requiring your consent.
• Performance cookies: These cookies help us understand how our platform is being used.
• Functional cookies: To remember your preferences and deliver a personalized experience.
• Targeted advertising cookies: Helps display advertisements relevant to your interests.

You can manage cookies through your browser settings, though doing so may limit certain features.

11 Third-party links and services

Dhaka33 may provide links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

• We do not endorse any third-party privacy policies and are not responsible for their services.
• When you click a third-party link, that party's privacy policy applies.
• Before returning to Dhaka33 via a third-party site, please read and understand that third party's privacy policy.

१२ Changes to This Policy

Dhaka33 reserves the right to update this Privacy Policy at any time. We will notify you in advance of any significant changes.

• The latest version of this policy will always be available on this page.
• Continued use of our platform after changes means you accept the new policy.
• If you disagree with the changes, you may close your account.

Last Updated: January 2026